This web site (hereinafter referred to as "the Website") is managed by the agency SUNCANA VURA d.o.o. for Business Services and Tourism, Kozarska 2, 10000 Zagreb, Croatia, OIB 81240702858 ("SUNCANA VURA"). SUNCANA VURA is the owner of the following websites:
The cookie information is saved to your computer by the web site you visit. Cookies usually save your settings, web settings, such as your preferred language or address. Later, when you open the same web page again the web browser sends back the cookies that belong to that page. This allows the page to display information tailored to your needs. Cookies can store a wide range of information including personal information (such as your name or email address). However, this information can only be saved if you enable it - the websites can not access the information you did not provide them with and can not access other files on your computer. Default activity for saving and sending cookies is not visible to you. However, you can change your browser settings so you can choose for yourself whether or not to approve or reject cookie requests, delete cookies automatically when you close your web browser, and the like.
By turning off cookies, you decide whether you want to allow cookies to be stored on your computer. The cookie settings can be controlled and configured in your browser. For information on cookie settings, select the internet browser you are using.
Temporary cookies (Session Cookies) - these are temporary cookies that expire (and are automatically deleted) when you close the Internet browser. Permanent cookies (Persistent Cookies) usually have an expiration date in the distant future and will have remained in your browser until they expire or until you manually delete them. We also use persistent cookies to better understand users' habits so we can improve the webpage according to them. This information is anonymous - we do not see personal users' information.
Temporary cookies or Session Cookies are removed from your computer by closing your web browser. This type of cookies is necessary for the proper operation of our web site.
Permanent or saved cookies remain on your computer after you close your Internet browser. By means of these cookies websites store information such as your login name and password, so you do not have to sign in for each visit to a particular location. Permanent cookies will remain on your computer for days, months, even years.
There are several external services that save limited cookies to a user. These cookies are set for the normal functioning of certain features that make it easier for users to access chosen content. We currently allow:
There are currently several web sites you can use to exclude saving cookies for various services. More information can be found on the following links:
All personal data you submit will be processed in accordance with operative data protection laws, including the General Data Protection Act ("GDPR") and any other relevant operative regulations. At any time, you have the right to request from Suncana vura access to your personal information and correct or delete your personal data or limit the processing pertaining to you. You also have the right to file objection to your data processing as well as the right to transfer your data. These rights may be limited in certain situations (for example, when we have a statutory obligation to process your personal information). If you have been granted access to your data processing, you may withdraw such consent at any time.
In case of any questions regarding the processing of your personal information, you can contact our Data Protection Officer at: email: [email protected]
In case you wish to request the deletion or modification of your data please contact: [email protected]
If you suspect a violation of the processing of your data by Suncana Vura you have the right to file a complaint with the Personal Data Protection Agency. Any change in SUNCANA VURA data protection policy on the Website will be timely published through the same website.
It enters into force on May 25, 2018.
We at the travel agency SUNCANA VURA D.O.O. respect your privacy, understand its importance and want you to be fully acquainted with the purposes of our using your information. Please read our Privacy Policy to the end. The principles of our business are as follows:
If you are unsure or have questions about how your data is collected or used, please contact us at [email protected]
Our Privacy Policy you can read completely below.
SUNČANA VURA d.o.o. for business services and tourism, with headquarters at Kožarska 2, Zagreb, Croatia, OIB: 81240702858
The head of the branch is Elica Rajlić.
In accordance with the GDPR (General Personal Data Protection Regulation), SUNCANA VURA d.o.o., acts as the processing manager. These Terms and Conditions (together with the other provisions referred to herein) are the basis of our processing of any personal information we collect or make available to you. Please review these Terms carefully to fully understand our position and practice regarding your personal information and how we treat them.
We may collect your personal information in the following ways:
Although we are not actively collecting them, we can store any personal information you provide in your e-mails.
The cookie is a small file saved on your computer that is used to store your preferences and other information used by web pages you visit.
You can block cookies by activating settings in your web browser that allow you to refuse to set all or some cookies. However, if you set your browser settings to block all cookies you may not be allowed access to all or a part of our web site.
If you do not adjust your browser settings to reject cookies our system will send cookies as soon as you visit our web site.
The personal information we collect from you is stored with adequate technical and organizational measures to protect them from unauthorized access. However, we may share these information with the third parties (courier service) we are collaborating with for the purpose of fulfilling service delivery agreements towards you. We will take all necessary steps to ensure that your personal information, regardless of where they are processed, are safe and handled in accordance with this Privacy Policy and GDPR.
We give the utmost attention to safeguarding the security of all data, and we take all appropriate steps in accordance with the regulations on the protection of personal data that are valid in the EU countries.
We use the personal information we collect about you in the following ways:
Personal Data Protection Regulations govern the assumptions under which personal data can be collected and that we use as legal grounds for collection and processing them. These legal bases are as follows.
9.1. Execution of obligations arising from sales contracts
When you contract some of our services or delivery of some of our products we need to collect your personal information to fulfill your contractual obligations (for example, to issue service invoices, contact you for customer support purposes, and so on).
9.2. Respect of legal obligations
Operative laws in the Republic of Croatia oblige us to collect and process data for certain purposes, such as accounting purposes (eg invoicing) and the submission of data in accordance with the requirements of judicial bodies.
9.3. Legitimate interests
As a part of our daily businesswe collect information for the needs of legitimate interests in a reasonable manner.
9.4. Consent
In some cases, we may collect and process your personal information with your consent, such as sending our newsletter and promotional e-mails. At any time you can withdraw your consent
Your data is only kept as long as necessary to meet the purpose for which it was collected. At the end of the storage period, we will either delete or anonymize personal information so that we can no longer connect with whom Personal data is related. Personal data related to any financial transaction are kept for at least 11 years as the operative laws in the Republic of Croatia define.
Like many other companies we use certain third-party services related to our business like courier services. Below is the list of companies with whom we share data on a daily basis. The list does not include the services of companies with whom we share anonymous data or provide services on an ad hoc basis. All of our business partners have been carefully selected and we have made sure that they all provide adequate protection in accordance with GDPR.
Promotional e-mails are only sent if you have given your explicit consent opt-in and your data will never be sold or forwarded to third parties for marketing purposes. If you have given us explicit permission to send you such messages, you can withdraw this consent at any time in two ways: If you received an email, click the sign-up link at the bottom of the message contact us at [email protected]
We may disclose your personal information to third parties in the following circumstances: if we have an obligation to disclose or share your personal information in order to comply with any statutory obligation, or to exercise our rights under the General Terms of Contract, the Data Processing Agreement, or other contracts, or to protect the rights, property or safety of its users or others person this includes the exchange of information with other companies and organizations for the purpose of preventing fraud and security breaches
On our website we can set up links to the websites of our business partners. If you follow that link on any of these websites please note that these websites apply their own privacy policy and that Suncana vura d.o.o. bears no responsibility in that regard. Please review these policies before entering or posting your personal information through these web sites.
According to GDPR as of May 25, 2018 you have certain rights pertaining to your personal information. They are briefly described below.
You have the right to demand a limit on the processing of your personal information when there is no legitimate interest in doing so:
You can realize your right at any time by contacting us (see below How can you contact us).
GDPR gives you the right to inquire about the personal information we have, how we handle them and give you access to these data.
You can realize your right by contacting us (see below How can you contact us). Please note that before processing any data access request we need to verify your identity and we may also contact you further to make sure we understand what information you require. Once we confirm your identity we will provide the requested information within 30 days.
We will provide the requested information free of charge, however, we may charge an administration fee if the claim is manifestly unfounded or excessive, especially if it is repeated.
As a natural person you have the right to request the deletion of all of your personal information we have. However, keep in mind that this is not absolute right, so for example, it does not exceed our legal obligation to keep accounting records.
Deleting your personal information may be required when your data is no longer necessary for the purpose for which it was originally collected or processed (for example, if you cancel all the services you have used with us). You can realize your right by contacting us.
GDPR gives you the right to correct any personal information that is inaccurate or incomplete.
You have the right to request the delivery of personal information that you have made available to us in a machine readable form.
You have the right to file an objection to processing your personal information when there is no legitimate or lawful reason for us to do so.
We regularly review our Privacy Policy and refresh it as needed. You can always find the latest version here.
Your questions, comments and requests regarding this Privacy Policy are welcome and you can contact us in the following ways:
While we will do our utmost to correct any situation regarding your personal information that you are not happy with, if you feel that we do not handle your personal information properly you have the right to contact the supervisory authority. In this case the supervisory entity is the Personal Data Protection Agency (AZOP).
You can find AZOP contact information here: AZOP CONTACT
The last version of these Privacy Policy has been published and entered into force on May 25, 2018.